# 常见问题

**1、关于退款**\
     Surge并未承诺可退款，如您执意退款，可以通过以下方法\
   （1）Apple Store内购退款申请： \
&#x20;           登录[ https://reportaproblem.apple.com](< https://reportaproblem.apple.com>)\
&#x20;           然后选择Surge项目，点击“申请退款”。 \
&#x20;  （2）官网购买申请退款：\
&#x20;           附上购买凭证以及绑定的邮箱，发送退款申请邮件到 `support@nssurge.com`

**2、如何在群内有效提问。**\
&#x20;     带上报错信息截图，以及所使用配置和系统等信息截图，详细说明该错误如何复现。\
&#x20;     提问的智慧：<https://github.com/ryanhanwu/How-To-Ask-Questions-The-Smart-Way/blob/main/README-zh_CN.md>

**3、关于Surge开发者对新兴的代理协议态度**   \
&#x20;    <https://community.nssurge.com/d/931-surge>

\
**4、No Policy**

&#x20;     匹配到不存在的策略，请检查配置以及模块。

返回导航页面：[目录导航](/mu-lu-dao-hang.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://wiki.surge.community/chang-jian-wen-ti.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.